Crashes after page one


It seems that the application crashes when it tries to open the Excel workbook to display the results of the first page.

First, please check that you have Excel installed. Then send your document to our support team for assistance; this can be done from the File menu of StatementReader.

#Troubleshooting #All

Recent Posts

See All

Frequently Asked Questions, by phone

I have a warning message When does it happen? Can you send a screenshot to us? Also, if you can, please email the PDF input document to us (or upload it using the 'File' menu within StatementReader) a

Message us or

Call us on +44 (0)20 3287 8283

Mon to Fri: 8am-8pm

Weekends: 10am-6pm