Missing validation code


It should usually take less than a minute for a validation code to be generated and sent to you.

Check to see if there is an anti-virus application or firewall blocking the connection to our server. Also, you should check your junk folder incase the validation code was caught by your spam filter.

If you cannot find the automated email, please contact the StatementReader team for support. We will be happy to help you.

#Troubleshooting #All

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Frequently Asked Questions, by phone

I have a warning message When does it happen? Can you send a screenshot to us? Also, if you can, please email the PDF input document to us (or upload it using the 'File' menu within StatementReader) a