Privacy Policy

We hold ourselves to high standards with your data

When you use StatementReader, we use some of your data, like your name, email address and uploaded documents, to make sure you have the best possible experience.

Why we use it

  • So you can use the StatementReader service to extract and analyse bank statements from templates.

  • So you can get personalised support when you ask for it.

When we use it
  • We will only ever use your personal information to contact you to provide the service and support that you have requested from us, including for example:

    • When you first register an email address to access StatementReader

    • When you request support by sending us your document

  • We do not access documents processed on your local machine, your permission is required before documents are processed outside of your local machine (your documents are deleted once they are automatically processed)

What we do with it
  • We might sometimes store your data with GDPR compliant third parties to give you the best service. This could be things such as using encrypted cloud storage service to allow you to access documents that need to be returned to you quickly and securely, in response to a support request that you have submitted.

  • We won't ever use your data in a way that isn't already outlined in the permissions you've given us.

  • We take your privacy seriously and we won't sell your personal data. Ever.

How we look after it
  • We have secure servers for your personal data. These are shrouded in multiple layers of security to keep all your details safe.

Your rights
 
  • We only keep your data for as long as we need to for the purposes mentioned.

  • You can ask to have your data deleted at any time.

If you have any questions, don't hesitate to drop us an email at team@statementreader.com