Setting up your document for extraction

Here are some tips you should consider when obtaining and setting up your document before the data is extracted:

- Get original documents, if possible

- Check pages are in date order (asc. or desc.)

- Same orientation (portrait/landscape)

- Same bank template per file

- 300 DPI TIF or PDF with zero/low compression

- Set content as 'text', if possible on the scanner - Same alignment (use scanner feeder)

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Frequently Asked Questions, by phone

I have a warning message When does it happen? Can you send a screenshot to us? Also, if you can, please email the PDF input document to us (or upload it using the 'File' menu within StatementReader) a