Some pages and transactions are missing
StatementReader uses templates to ensure that the scanned documents are interpreted correctly. These contain information such as, where...
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Knowledge base
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- 1 min
Is StatementReader installed correctly?
To check whether StatementReader is installed correctly, go to 'Help' from the menu of StatementReader and select an example job. You...
- 1 min
The data is not being extracted
The 'extract all lines' option is useful when the column headers (date, description etc.) are obscured by a background so this text is...
- 1 min
Freezing when connecting to our server
This could be because the connection is timing out (because you have a slow internet connection), or there is anti-virus software or...
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